• Defective items will be exchanged only for another item of the same type.

• Items must be in same condition as when shipped out.

• The buyer must pay return shipping.

• Sealed and boxed items must have original packaging returned with them

• Bulk shipped items will be inspected and checked. (We do not accept items that did not come from us)

• All items must have an RMA# (acquired through our support team).  If this number is not visible on the returned package the package will be refused.

• Returns on items will be refunded minus a 20% restocking fee and shipping (or cost of shipping if free shipping was offered for the item).

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If you have any further questions please feel free to contact our support staff for assistance